Introduction

At AiMP powered by Metabolic Balance (referred to as “AiMP pb MB”), we take your privacy seriously. This privacy policy outlines our practices and procedures regarding the collection, use, and disclosure of your personal information. Please read it carefully to understand our commitment to protecting your privacy.

Personal Information We Collect

We collect personal information that you provide directly to us when using our website and services. This includes information such as your name, email address, and any other details you voluntarily provide during registration, account creation, or use of our services.

We may also collect certain technical information when you interact with our website, such as your IP address, device information, and browsing behaviour. This information is typically collected through cookies and similar tracking technologies. You can control cookies through your browser settings and other tools.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing our services: We use your information to deliver the meal planning services you have requested, including generating personalised meal plans and recipe recommendations.
• Communication: We may send you emails or notifications regarding your account, service updates, and promotional offers. You can opt out of promotional emails at any time by following the unsubscribe instructions provided.
• Improving our services: We analyse user behaviour and feedback to improve the functionality and performance of our website and services.
• Security and fraud prevention: We use your information to protect the security of our website and services, detect and prevent fraudulent activities, and ensure the safety of our users.

Disclosure of Your Personal Information

We do not sell or rent your personal information to third parties. We may disclose your information to our trusted service providers who work on our behalf and are bound by strict confidentiality obligations. This includes companies that provide services such as data storage, email delivery, and payment processing.

We may also share your personal information with Metabolic Balance GmbH & Co. KG, Bgm.-Hallwachs-Str. 8, D-84424 Isen, Fax +49 (0) 80 83 / 90 79 – 19, E-Mail team@metabolic-balance.com, in accordance with our agreement with them.

Additionally, we may disclose your personal information if required by law, in response to a valid legal request, or to protect our rights, property, or safety, or that of our users or the general public.

Your Rights and Choices

You have certain rights and choices regarding your personal information. You can access and update your account information at any time by logging into your account. If you wish to delete your account and associated personal information, please contact us at the details provided below.

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that you will still receive transactional or service-related emails even if you unsubscribe from promotional communications.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, use, or disclosure. We use secure servers and encryption technologies to safeguard your data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

International Data Transfer

Your personal information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws, but rest assured that we take steps to ensure that your information is protected and handled in accordance with this privacy policy, the Australian Privacy Act 1988, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting a notice on our website or by contacting you through your registered email address. Your continued use of our services after any such changes constitutes your acceptance of the updated privacy policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:

We are committed to addressing your inquiries promptly and respectfully.

Compliance and Your Rights

We are committed to complying with the Australian Privacy Act 1988, the GDPR, and the CCPA. You have the right to request access to, correction of, or deletion of your personal information. You also have the right to object to certain processing activities and to withdraw your consent at any time. For detailed information about your rights under these privacy laws, please refer to the relevant legislation or consult with a legal professional.